BUILDING SUSTAINABLE BUSINESSES FIT FOR A SUSTAINABLE WORLD 28 Ensuring our colleagues are healthy and equipped to work productively across all our sites is a priority for the Group. Though the understanding of occupational health management is relatively immature in some of our markets, we have seen substantial progress within our businesses who have embraced our Group systems and processes. We have led a comprehensive programme to increase awareness, promote positive actions and integrate good practice into our management systems. Key to our implementation strategy is training our leadership teams in occupational health management - what it is and how it should be monitored, assessed and implemented across their sites. As a result, we have seen the formation of central sub-committees at Ultratech, Novelis and in our Pulp & Fibre business. Our aim is the prevention of long-term chronic illnesses in our colleagues and to mitigate their exposures to health risks in the workplace. Topics such as Industrial Hygiene, Stress Management, First Aid and Emergency Medical Care are the focus and supporting information is provided to managers via the Sustainable Business Framework. Through workshops and seminars we are ensuring that our people have a clear understanding of the standards that are expected of them and we are focused on embedding a culture of prevention rather than mitigation. Developing a systematic approach We have developed a Group Occupational Health policy, technical standards, guidance documents and training courses in line with the IFC General EHS Principles, ILO guidelines and recommendations from the World Health Organisation. These have been prepared to guide our businesses on the management and prevention of adverse health effects that may result from longer-term exposure to occupational health hazards in the workplace. They set expectations on occupational health exposure assessments in terms of qualitative and quantitative exposure, risk management incorporating a hierarchy of controls, health surveillance including return to work and specific management of areas such as ergonomics, ventilation, respiratory protection and stress. The Framework documents also clarify standards for first-aid and emergency medical care as well as the management of HIV, TB and Malaria in the workplace. As we have outlined, we are keen that our managers and leadership teams are empowered to drive practices within their businesses, making them appropriate for their workforce. The Group Sustainability Cell has provided over 70 e-learning modules on occupational health issues on our internal training portal. In the first year we had over 4,000 downloads of our occupational health modules across all our businesses which has increased to 5,900 in our second year. We believe this demonstrates an increasing awareness of occupational health amongst our employees as well as a desire to integrate this into their work and operations. Driving improvements through self-assessment and roadmaps Recognising that our businesses are at different stages in the implementation of their occupational health management systems, we have introduced the uniform use of self-assessment questionnaires and heat maps managed via our IT system. The online questionnaire is completed by site contributors and signed-off by senior site validators before being reported to the Business Review Councils. Gaps in information are categorised based on the ease or complexity of implementation and this helps our management teams to develop short, medium or long-term plans and improvement roadmaps. // OCCUPATIONAL HEALTH MANAGEMENT Responsible Stewardship