BUILDING SUSTAINABLE BUSINESSES FIT FOR A SUSTAINABLE WORLD 24 We are also developing a process that helps our businesses to select suitable contractors and to rate them based on their capability, resource availability and the level of risks that their employees are able to manage on account of their skills, competencies and training. It is our aim that all Group businesses ensure competency assessments are mapped before deploying contract workers at sites. Building strategies for improvement We fully appreciate that even a single fatality at work is unacceptable. Through the deployment of our safety system and improved safety leadership, we have seen a significant drop in the number of fatalities in our operations over the last financial year. This is encouraging progress towards our target of causing Zero Harm. We are still saddened however, by the loss of two employees and five contractors within our premises during the last financial year. This tells us that we have much more work to do to make our business management systems capable of meeting our production and financial targets whilst at the same time keeping every one of our employees, contractors and neighbours safe from harm at all times. SAFETY LEADERSHIP TRAINING – GUIDING A CULTURE CHANGE Safety culture in any organisation is influenced by the beliefs and values shared by the top leadership team. To help support the creation of a safety culture, the Group Sustainability Cell has developed a group flagship leadership safety development programme called “INSPIRE”. It is based on the fundamental principal that a safety culture comes from the combination of management systems and leadership commitment. Our objective is to strengthen the current management systems to make them capable of achieving quality, delivery and cost control while preventing damage to the environment, negative impacts to our assets or to our people’s health and their safety. To enhance leadership skills, we engage colleagues from different managerial levels with bespoke programmes; one-day summary training for the top leadership team, a three-day theoretical programme for middle management and five-day detailed theoretical training with hands-on practical exercises for executives and supervisors. In order for our leaders to improve competency and create the behavioural changes needed for the effective implementation of our management systems, they are encouraged to ensure that they are capable of: • Leading cultural change • Using a risk based strategy to make informed business decisions • Understanding the requirement to integrate processes, people and assets into capable management systems • Creating responsibility and accountability within their teams • Improving their team’s overall competency through training and motivation. Our training modules provide tools and share benchmarked best practices to help ensure consistency across our operations and thus to move us quickly towards our Zero Harm target. In addition, we have introduced a train-the-trainers element for the Group INSPIRE programme so that it is further embedded within the business culture and self-managed. CASE STUDY